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Customer Contact Services - Customer Service Officer

Company
Singapore Airlines
Job Location
Singapore, Asia Pacific
Job Role
Airport Operations
Contract Type
Full-Time
Salary
Posted Date
2025-08-09
Job Expiry Date
2025-09-08
Qualification
Diploma

Requirements



  • Diploma in any discipline.
  • Customer oriented, IT proficient and a team player. Keen ability to comprehend, capture, as well as interpret basic customer information with ability to manage difficult customer situations to respond promptly to the needs of the customer.
  • A sound knowledge of telephone etiquette, good written and verbal communication skills will be an advantage.
  • Ability to work under pressure and be able to adapt quickly in response to changes in our fast-moving environment.
  • Shift work will be required.


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